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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Aknot Jewelry. The collective work includes works that are licensed to Aknot Jewelry. Copyright 2003, Aknot Jewelry ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Aknot Jewelry or purchasing Aknot Jewelry products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Aknot Jewelry or to purchase Aknot Jewelry products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Aknot Jewelry. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Aknot Jewelry used in the site are trademarks or registered trademarks of Aknot Jewelry


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Aknot Jewelry disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Aknot Jewelry does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Aknot Jewelry does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Aknot Jewelry shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Aknot Jewelry has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Aknot Jewelry product is mistakenly listed at an incorrect price, Aknot Jewelry reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Aknot Jewelry reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Aknot Jewelry shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Aknot Jewelry without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Aknot Jewelry may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Aknot Jewelry.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Aknot Jewelry products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Aknot Jewelry products) must be commenced within one (1) year after the claim or cause of action arises. Aknot Jewelry's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Aknot Jewelry may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Aknot Jewelry or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Aknot Jewelry does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Aknot Jewelry is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Aknot Jewelry reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Aknot Jewelry in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Aknot Jewelry, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Aknot Jewelry may link to sites operated by third parties. However, even if the third party is affiliated with Aknot Jewelry, Aknot Jewelry has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Aknot Jewelry. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Aknot Jewelry seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Returns
We take pride in our customer satisfaction policy, which implies that if you are not satisfied with the product you received for any reason, return it to us within 20 days of delivery for a full refund or exchange. Shipping charges are not refundable. You must obtain RMA (Return Merchandise Authorization ) number prior to returning the products to us.

If you are returning item(s) from the order that totaled $75 or more, and your return brings the new total to less than $75, we will withhold $5.50 shipping charge on the original order from the refund amount.

How to make a return/exchange?

1. If you would like to return a product to us, please e-mail or call us first to obtain a Return Merchandise Authorization (RMA). Each RMA covers only the product(s) for which it was explicitly issued. RMAs are only valid for twenty (20) days from the time of original order delivery.

2. Once you receive the RMA, carefully pack the product(s) in the original packaging; enclose everything originally received. Place the packaged product in a protective outer box. We must receive all original products in order to process your return or exchange. We are not responsible for products that are damaged due to poor packaging, defaced packaging, or lost shipments. Products must be returned 100% complete, including all components, original boxes and packing materials

3. Include RMA number on the outside of the package: It should be clearly displayed on the return-shipping label of the package. Returns without an RMA will not be accepted.

4. Ship the package to us at the following address:
     Aknot Jewerly
     Attn: Returns  
     18891 Mount Jasper Dr.
     Castro Valley CA, 94552